♡Overseas direct delivery/shipping/tariffFree♡

In principle, our products are handled as “personal imports” and will be delivered directly from the United States to our customers.

International shipping costs vary greatly depending on the weight and size of the package, so in order to keep the shipping cost low, we focus on product protection and simplify packaging.

We will deliver directly to you by international mail. (Delivered by Japan Post)

It takes around 2 weeks to arrive between the US and Japan, and it is possible to track the package.

There may be a slight delay during busy periods such as Christmas and New Year holidays.

Also, the delivery time may vary depending on the flight schedule of the airline.

Please contact us if you haven’t received your item within 2 weeks after shipping!

It was recently sent back to America.

(A case in which an item arrived in Japan but was returned to the United States after the two-week storage period at the post office passed).

In rare cases, customs duty may be imposed depending on the product price and product material, but our shop will bear the full amount of the customs duty.

If a customs duty is applied, please pay the customs duty once and receive the goods.

We will bear the customs duties, so please send us a request with the receipt (we cannot accept requests without a receipt).

MAIL: info@lamonboutique.com

All products ordered will be shipped directly from the United States.

This site offers a parcel tracking service that allows you to check the current location and status of your parcel in real time so that you can wait for the arrival of your parcel with peace of mind.

There are two ways to track your items in transit.

Confirmation method ①

Click the “TRACK ORDER | Tracking” link to go to a dedicated page.

“TRACK ORDER”

Please provide your order number and email information for shipping tracking status.

*You can check the delivery status from tomorrow on the USPS/Japan Post Courier website.

* It may take some time for the change to be reflected on the website.

Confirmation method ②

You can check it from the order history of the member member menu of this site.

When your order has been processed for shipping, you will see a “Shipping Inquiry Number” and a link to the “Tracking Website”.

*Be sure to register as a member when shopping on this site for the first time.

*If you have any other questions regarding the delivery of your parcel, please contact Customer Service via the email below.

Inquiries by email

MAIL: info@lamonboutique.com